Advice for users of public services
Welcome to Public Service Info!
We will direct you to the right service, provide support for e-services, and answer general questions about public services. The service is not intended for taking up official matters with authorities – instead, we will guide you to the correct authorities.
In emergencies, when life, health, or property is in immediate danger, call the emergency number 112.
Ask for advice and guidance
Do you need information on public services or help in using them? Call a service advisor at Public Service Info or send your question electronically. You can also use the electronic form to give feedback on the website or Public Service Info.
Call 0295 000 (Mon–Fri 8 am to 9 pm, Sat 9 am to 3 pm). The service is closed on Sundays and on public holidays.
If, for example, you have a speech impediment or hearing impairment, you can send your question as a text message to 13145. Please type Kn at the start of your question.
You will pay only your operator’s local network, mobile call, or text message fee. The service itself is free.