We offer assistance to users of public services

Public Service Info will direct you to the right public service and offer advice on the use of the services. The service is not intended for taking up official matters with authorities — instead, we will guide you to the correct authorities.

We offer assistance to users of public services

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Service channels

Call Public Service Info

0295 000 (Mon-Fri 8 am to 9 pm, Sat 9 am to 3 pm)

The service is closed on Sundays and public holidays.

Ask a question in a chat

Ask a question with an electronic form

Ask a question with an e-mail

Ask a question with a remote connection

Ask a question with an SMS

If you have a speech or hearing impairment, you can send your question as an SMS to

13145

Please type Kn at the beginning of your question. You will pay only your operator's local network, mobile call, or SMS fee. The service itself is free.

Other public services

The links below will help you search for information on the websites of authorities.

Public Service Info helps you to use the Suomi.fi Web service

The new Suomi.fi provides public services to all situations in your life at one address.

Do you wish to search for information?

Information for citizens
Services fir citizens on Suomi.fi site
Information for entrepreneurs and organizations
Services for entrepreneurs on Suomi.fi site
Information for immigrants
Basic information for immigrants on InfoFinland.fi site
Information for EU citizens and entrepreneurs
Practical information about EU on Your EU site

Do you wish to use e-services?

kela.fi poliisi.fi maistraatti.fi te-palvelut.fi vero.fi traficom.fi Your municipality may also offer e-services – check the municipality's website.

'Let’s not make a farce out of public services'

See the video
(in Finnish)

'Let’s not make a drama out of public services'

See the video
(in Finnish)